We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Fit in size. For late autumn norms. The sole smells strong.
Waited 3 weeks, everything is well packed, a little not used to walking in them, maybe just not used to it!
The shoes are very good and very comfortable how many numbers do you wear? Thank you very much for your gift to the store ..
Well done store, fast delivery, the goods correspond to the quality and price.
Everything's fine. Seller recommend.
The view corresponds to the picture. To the touch soft. Took exactly in size by 26.5 cm. I dress with a warm toe and my leg is not compressed, but very comfortable, for my not wide paw. Purchase satisfied. Seller respect. Received in the Rostov region a month later.
Thanks to the store shoes came, Measured everything well
Goods is very goog. I recommend.
Cute shoes.
Got, all whole, looks super, but how can our Russian roads withstand look
The product corresponds to the description. This is certainly not leather and fur artificial, but for such money you can wear. The product was 22 days. Track number tracked.
Very Nice shoes and i Am really satisfied bravo
Liked, the quality is excellent. Packaging is just a puffy film and a package. nothing crumpled. As a gift put a brush, very successful, useful to us, thank you
Thank you! the product is super!
Size as specified
Took at 43 just.
Bomb boots! The son will be delighted! Sorry was not my size (46), I would take myself!
Looks not bad, let's see.