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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm, stitched, good quality winter boots. Lubricated already 3 times with a colorless cream for shoes (so that the beautiful color of shoes does not spoil). While checked on the street to-3 ° C: With the icy northern Baltic wind-the legs are warm. I hope that when winter with cold-5 ° C/-15 ° C, it will also be warm feet... And by the way, in the office at work the legs are also comfortable (however, one of the windows is always open for ventilation), there is no mass wet feet-probably shoes "breathe". In general, very much so far very satisfied: =))
Shoes are made qualitatively, look beautiful, do not smell anything.
The product fully corresponds to the description. Quality is good, at 43 size took 44, came up. Looks stylish. I did not communicate with the store. Shoes came in 30 days.
Yakista Garna. Stitched. 47 roses were tortured. They were fine. Uncle store
Everything has come
all great. recommended!!
I recommend, the price-quality corresponds. They were long.
I love it! got exactly what I ordered.
Not yet worn. The size corresponds to the ruler. I thought it would be small, ordered 45, but rendered straight large on our 43 size)
Bots are very good, but with the size I did not guess took 28 cm, but they are large in size 44-45 Russian.
Good shoes. Recommend to all :)
Boots are good, but not exactly leather, but from some kind of artificial leather. Time will show how good they are. Take is the size of the foot, as shown in the diagram, no more, I.E. I have 28 cm, took 46 size. Do not be afraid not to guess with the size, take exactly the size of the foot, in addition there will be another 1 cm stock. I made another insole and came out perfectly. For its price the goods are standing, took with coupons. Seller thanks!
Everything is super, with the sizes all clear. I advise
Excellent, fast shipment, good product, thank you
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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