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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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nice
отличная ручка, но ооочень долгая доставка, не отслежтвалась
Заказ прибыл и относительно быстро (меньше месяца на территорию Кемеровской обл.). Ручками этими пользуюсь давно (пишут тонко), поэтому заказала снова, правда, у другого продавца (продавец надёжным оказался). Подкупила цена, НО пришла ручка и к ней пасты! Просто я не очень внимательно прочла описание (моя вина). Рекомендую этого продавца и внимательно читайте описание товара!
i haven’t tried it but it looks great
Great pen
All good
Nice pen. Very pleasant in work. I'll take more, most likely.
super pretty pens and the refills are amazing too, super fun to write with tools
Simply awesome, the pen thick
Super fast shipping
The goods came in less than a month (in Moscow). Corresponds to the description. The pen writes well, the ink is dense and does not smear.
хорошие ручки
These pens are great! The ink is a nice shade of black and they write very smoothly. I definitely recommend.
These pens are excellent! They are very smooth and pigmented so the writting looks really nice on whatever paper you write. The color is very opaque and deep. The only thing is that you have to wait a bit for it to dry down if you're writting on shiny paper. Also, the ballpoint is nicely thin and sturdy when writting. I would reccommend to anyone that likes sleek writting and aesthetic notes.
Handle cool thin scripture came quickly
Write very well I like
OK
Quality is good. They write perfectly.
They arrived earlier than expected, I didn't talk to the store. They are fine-tipped pencils with several very good quality gel spare parts. Totally recommended. Pencils are thick to hold and are not easy to break.
very good product. Thank you